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Customer Satisfaction Survey






(5 Numbers)

xxx-xxx-xxxx
- -

 

Please rate your satisfaction level with each of the following statements.

NA = Not Applicable
1 = Very Satisfied
2 = Somewhat Satisfied
3 = Neutral
4 = Somewhat Disatisfied
5 = Very Disatisfied

 

Customer Service
NA
1
2
3
4
5
Overall product/service satisfaction
 
Overall customer service experience
 
Catalog user friendly
Website user friendly
Installation project, if applicable
How likely are you to purchase from us again?

If applicable, please select the sales representative that assisted you:



How did you learn about TCI products and services? (select all that apply)



 

Delivery/Installation Service
1
2
3
4
5
Notification of delivery or installation
Product delivered or installed within specified time
Professionalism of delivery or installation person

 

Customer Resolution if applicable
1
2
3
4
5
Issue resolved satisfactorily 



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